The latest QuickBooks updates have rolled out, and as a regular QuickBooks user, you must install the latest updates. But, while installing the updates, suddenly, your screen starts displaying "QuickBooks Error 15240". Feeling relatable? Well, if you are facing QuickBooks update error 15240 and are looking for practical solutions? Then, this blog post is meant for you. Here, in this blog, we will explore the update error, including its causes, symptoms, and troubleshooting methods. Henceforth, go through this blog completely to find out the right solutions.

Did you get stuck with the QuickBooks Update process due to an error on the 15240 QuickBooks desktop? Let our professionals help you. Dial 1-844-266-9345  to have a one-to-one conversation.

Understanding the QuickBooks Update Error 15240

QuickBooks Update Error 15240 is a common error that appears at the time of installing the latest updates. It is quite an annoying error as it will trouble you while updating the QuickBooks. Usually, this error is seen due to the Internet Explorer misconfiguration or the wrong date and time settings. The error is always accompanied by the warning message, stating, "QuickBooks error code15240: HRESULT XXXXX the QuickBooks updated did not complete successfully." You must resolve the issue as soon as possible, as it halts the update process. As a result, you will not be able to use the application.

Why Does QuickBooks Error 15240 Appear?

We all know that QuickBooks Error 15240 appears when you try to install the latest updates. However, there are certain factors that are responsible for this error. To understand the error better, let us explore the different causes that led to this error.

• You are using the outdated version of QuickBooks. 

• The user is not running the application as an admin.

• The date and time settings are inaccurate.

• Windows firewalls or the antivirus settings are conflicting with QuickBooks.

• There is a connectivity issue due to the weak internet connection.

• Essential QuickBooks files are mistakenly deleted by someone. 

• The virus or the malware attack corrupts the QuickBooks data files.

Symptoms/ Signs Shown By Error 15240 QuickBooks Desktop

Users will notice different signs when the error 15240 QuickBooks desktop occurs. Let us have a quick look on different identification signs of update error.

• Your screen will start displaying QuickBooks error code 15240 on your screen.

• Users are unable to download the latest QuickBooks updates or payroll updates.

• The system will not revert quickly to your commands.

• The application will start responding too slowly to your commands.

• The system freezes or crashes frequently while opening the application during the error.

• You are unable to use QuickBooks' payroll service.

Important Points to Consider Before Implementing Troubleshooting Methods

Before jumping to the troubleshooting methods, let us have a quick look at important things to consider before implementing them. By considering these points, the troubleshooting procedure becomes easy. The important things to be considered are:

• Make sure you have the QuickBooks admin rights to install the updates. 

• You must disable the Windows Firewalls or antivirus. 

• Ensure that all Windows components are updated to the latest release. 

• Also, verify that QuickBooks is updated to its latest release.

Effective Ways to Troubleshoot QuickBooks update error 15240

In this section of blog, we will discuss the feasible solutions to resolve QuickBooks update error 15240. Resolving the update error is an easy task. Even a newbie can fix this technical glitch by implementing the step wise solutions in a proper manner. Let us delve deep into the pool of solutions of QuickBooks update error 15240.

Solution 1: Grant Necessary Permissions to QuickBooks Installation Folder

Having inappropriate permissions to access the QuickBooks installation folder will lead to error 15240. Follow the steps below to grant the necessary permissions to overcome the issue.

• In order to begin the process, close all currently opened applications in your system. 

• Then open the C:\Program Files\folder path. Once the path is opened, right-click on the Intuit folder to choose the properties option. 

• In the properties window, move to the security tab and pick the advance option. 

• Here, ensure that the owner of the folder is the user group. If not, provide the full control to windows permissions. 

• Now, try to download the latest QuickBooks updates. In case the error persists, then perform the same action on the folders mentioned below.

• A. C:\Users\Your User Name\AppData\Local\Intuit

• B. C:\ProgramData\Intuit

• C. C:\Program Files\Common Files\Intuit

• D. (64-bit users) C:\Program Files (x86)\Common Files\Intuit

Solution 2: Run QuickBooks with Proper Admin Rights 

It is quite possible that you may have met with QuickBooks error 15240 due to not having the proper administrative rights. If such a scenario is with you, then you must follow the below-mentioned steps:

• First and foremost, close all the currently running applications in your system.

• After that, move to the desktop of your system and right-click on the QuickBooks desktop icon.

• Thereafter, pick the "Run as an Admin" option from the list of options. 

• Afterward, enter the admin credentials if asked and press the OK button.

Solution 3: Check the Payroll Subscription

You must have an active and up-to-date payroll subscription. If not, you will surely encounter error 15240. Check the status of your payroll subscription with the help of these steps:

• Open the QuickBooks application and click on the Employees menu.

• Ahead, choose the My Payroll Service option and press the Account and Billing Information tab.

• Here, ensure that you have an active payroll subscription.

Solution 4: Verify the Internet Explorer Settings

In most cases, it is seen that error 15240 QuickBooks desktop appears due to the wrong internet settings. The best way to resolve the issue is to verify the Internet Explorer settings by using the below-mentioned steps:

• First and foremost, you need to open Internet Explorer and click on the gear icon. 

• Here, choose the internet option followed by picking the advanced tab. 

• Under this tab, look for SSL 2.0 and SSL 3.0. Once found, checkmark both the checkboxes stating SSL 2.0 and SSL 3.0.

• Lastly, click on the Apply button and then the OK button to implement the changes made.

Solution 5: Check the Date and Time Settings

The date and time of your system must be correct to verify the QuickBooks digital signature. The wrong date and time settings will result in error 15240 QuickBooks desktop. You can easily fix the issue by changing the date and time settings with the help of below-mentioned steps:

• In order to change the date and time, right-click on the date shown at the extreme right bottom corner of your system.

• Then, choose the "adjust time and date" option from the available options.

• In the opened window, change the date and time as per your region and press the OK button to save the changes made.

Solution 6: Edit the Firewall Settings

There is a possibility of facing the error 15240 due to the conflict with the firewall settings. Users can fix the issue by editing the firewall settings manually using the steps below.

• In your system's search panel, type "Windows Firewalls" and press the enter key to open it.

• Now, in the firewall window, move to the advanced settings tab.

• Here, find the Inbound Rules and right-click on it to choose the New Rules option.

• Further, choose the Port option and click on the Next button. Here, ensure that the TCP option is selected.

• Enter the correct port number as per your QuickBooks version. Also, make sure that the 80 and 443 ports are not blocked.

• QuickBooks Desktop 2020 and later: 8019, XXXXX.

• QuickBooks Desktop 2019 and later: 8019, XXXXX.

• QuickBooks Desktop 2018 and later: 8019, 56728, 55378, 55382.

• QuickBooks Desktop 2017 and later: 8019, 56727, 55373,55377.

• Thereafter, click on the Next button and select the "Allow connection" option.

• Also, ensure that all profiles are checkmarked and click on the Next button.

• Lastly, press the Finish button to end the process.

Note: Create the outbound rules in the same manner.

Solution 7: Reinstall QuickBooks Using the Clean Install Tool 

If none of the solutions work for you, then you can reinstall QuickBooks using the clean install tool. To perform the same, you need to follow the below-mentioned steps:

Step 1: Uninstall QuickBooks.

• To begin with, choose the programs and features option, which will appear under the control panel of your system.

• Then, locate the QuickBooks folder and perform a right-click on it.

• Ahead, select the uninstall option to remove QuickBooks, then click the OK button to finish the process.

Step 2: Delete QuickBooks Folder

You must delete the QuickBooks folder after uninstalling the QuickBooks program. The steps that will guide you in deleting the QuickBooks folder are:

• The QuickBooks folder is often found on your system's C drive under the Programs folder.

• After locating the QuickBooks folder, select the delete option by right-clicking on it.

Step 3: Delete the Registry Entries

• Remove all entries connected to QuickBooks by using the clean Install Tool.

Step 4: Reinstall QuickBooks Desktop

 You must reinstall the QuickBooks program after completing the previous steps. 

• Users have two options for installing QuickBooks: you can download it from the official Intuit website or utilize the desktop installation CD.

•  Whichever way you choose, double-click the QuickBooks.exe (set up file) file to start the installation.

• Provide the consent to the terms and conditions and complete the on-screen instructions.

• Select the installation type and proceed with the remaining guidance.

• A desktop icon will appear on your screen when the installation process is over.

• After the application is installed on your computer, you must activate it to utilise its function to the fullest.

Crux of the Blog

You can easily resolve QuickBooks error 15240 by implementing the correct troubleshooting method. Hopefully this blog helps you in fixing the update error easily. However, of the error persists, you can connect to our experts via our helpline. Our professional experts are the subject matter experts and can help you in resolving different QuickBooks queries.

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