Company competitiveness analysis - attaining a competitive edge over other companies by offering advanced features.

The global patient engagement solutions market size is estimated to grow from USD 11.4 billion in 2023 to USD 96 billion by 2035, representing a CAGR of 19.44% during the forecast period 2023-2035.

In order to build a sustainable competitive edge in the market, companies are actively focusing on offering wide range of features in their patient engagement solutions. The companies considered in this analysis have been scored based on several relevant parameters, such as supplier strength (based on number of years of experience) and company competitiveness taking into consideration product portfolio (type of platform offered, deployment option, type of component offered, type of solution offered, application area, end-user and customization feature) and funding strength (funding instances, amount invested and type of funding).

Companies that have received higher scores as per our proprietary scoring criteria, include (arranged in decreasing order of competitiveness score) Health Catalyst, Medable, AlayaCare, Cedar and Digiteum.

Companies that have received higher scores in benchmarking of portfolio strength (arranged in decreasing order of portfolio strength) Digiteum, Wolters Kluwer, GetWellNetwork and MEDITECH. Further, companies that have received higher scores in benchmarking of funding strength (arranged in decreasing order of funding strength) Health Catalyst, AlayaCare and Medable.

Based on supplier strength, McKesson and Wolters Kluwer emerged as the leading players, having 190 and 187 years of experience in this industry, respectively.

The increasing traction in the field of patient engagement solutions is evident from amount of funding received by companies in the recent past.

The maximum funding amount was invested in 2021 30%, followed by 25% invested in 2022. This rise in funding activity in the past few years can be attributed to the increasing demand for patient engagement solutions and growing drawbacks of conventional healthcare methods. The overall trend represents a favorable growth in the number of funding instances, indicating a growing interest of various stakeholders in patient engagement solutions.

Venture series (55%) emerged as the most common types of funding adopted by investors in this domain indicative of the potential for growth and profitability within the domain, followed by seed funding 16%, other equity 15% and 8.3% debt financing.

Key Players Engaged in Patient Engagement Solutions Market

Examples of key players (which have also been profiled in this report) engaged in patient engagement industry include (in alphabetical order) athenahealth, Coviu, GetWellNetwork, Health Catalyst, MediBuddy, Mocero Health, Orion Health, Physitrack, SolvEdge, Veradigm, Well-Beat and Wolters Kluwer. It is interesting to note that, in May 2023, athenahealth inked an agreement with LCH Health and Community Services to provide athenaOne® and athenaOne® Dental in order to improve patient access and drive patient satisfaction.

Fine-grained sentiment analysis helps shaping patient engagement solutions by decoding emotions, enabling personalized care, and reforming the future of healthcare.

Fine-grained sentiment analysis of patients’ experience with patient engagement solution apps highlights  valuable insights on the key pain points, features, and suggestions for improvement.

Most common pain points among android and iOS apps are usability issues, followed by app performance and technical issues.

Ease and use of accessibility has emerged as the most common key feature offered by android and iOS apps, followed by messaging and communication. The majority (75%) of patients have provided suggestions regarding technical issues and glitches for both android and iOS apps, followed by features and functionality 58%.

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