Travel insurance is a vital tool whenever going on a trip. Whether it is financial reassurance or ensuring proper medical care, you can explore the world with peace of mind with the right travel insurance cover. However, while travel insurance is a tool to ensure financial protection when faced with travel-related risks, knowing how to claim settlement when needed can be beneficial and result in a positive experience. 

This article aims to share the procedure and help you in understanding the claims process for Niva Bupa Travel Insurance and the benefits of travel insurance coverage when you do. 

How does travel insurance work?

A travel insurance policy provides financial protection for covered risks. These risks can be both medical and non-medical; however, their trigger is when travelling. For example, lost checked-in baggage, flight cancellation, medical emergency, or personal accident. While these risks might be rare or uncommon due to foreign travel being expensive and any additional expenses throwing the assigned budget out of the window, travel insurance acts as a safety net, ensuring financial well-being. 

What is the claims process for travel insurance?

Niva Bupa, as one of the leading travel insurance providers in the country, ensures convenience and ease when claiming settlement for your policy. With a streamlined and efficient process, you can travel without worrying about covered risks.

Here are the steps to request a claim with Niva Bupa. 

1. To file a travel insurance claim, you first need to contact your insurer. 

2. You may also contact the global third-party administrator if you are travelling overseas.

3. You can raise a claim online, through e-mail, or even physically. You can do so both while overseas or when you return to India.

4. You must submit a duly filled claim form along with the required documents based on the type of claim—for example, loss of baggage, trip cancellation, medical emergency, or death.

Besides this, one can make two types of claims in the case of a medical emergency. 

Cashless Claims

1. In case of emergency hospitalisation, contact Europ-Assistance (24/7 emergency contact number and email address are available on our website) within 48 hours of admission.

2. An authorisation letter will then be shared with the policyholder specifying the sanctioned amount that will be issued. In that letter, all details will be specified, including if there is any limitation on the claim, applicable deductible/co-payment, and non-payable items, if applicable. There might also be a rejection letter mentioning the reason for the rejection.

Reimbursement Claims

1. In case of hospitalisation, contact Europ-Assistance within 48 hours of admission.

2. You must pay the hospital directly and collect all relevant documents (invoices, medical reports, discharge certificates, etc.) in their originals.

3. You must send scanned copies of these documents along with a filled & signed claim form (available on the website), ID proof, Address proof, Aadhaar Card, and age proof to Europ-Assistance.

4. These documents will be used to make a decision. They might be approved, rejected, or requested for additional information.

5. If approved, The claim will be settled and reimbursed per the policy terms and conditions.

The policy wording document states all of the relevant supporting documents, and by checking it, you can ensure proper claim assessment and file a successful claim. 

What are the benefits of travel insurance coverage?

Travellers opting for travel insurance cover from Niva Bupa will be provided financial protection from dozens of covered risks. Not only are their policies specially designed for the varying needs of Indian travellers, but they offer three destination-specific plans of varying comprehensiveness, a sum assured of up to $500,000, and coverage for student travellers. These factors, along with a quick and easy claim settlement process and coverage for various risks, make Niva Bupa’s travel insurance coverage highly beneficial for all travellers. 

Conclusion

Travelling and exploring the world can be fun and open up many new opportunities and experiences. Travelling is vital, whether it is going on a leisure trip with friends and family, a business trip with co-workers, or an educational trip to unlock the world's best education and career opportunities. However, while we all love to travel, facing certain travel-related risks when with friends and family or while travelling alone can often be daunting. To ensure financial security and medical well-being, travellers can opt for a travel insurance policy; however, while definitely beneficial, it will all be for nothing if you don’t know the claims process or make a silly mistake that can result in claims rejection.

So check out the process to claim settlement from Niva Bupa and secure your trip with one of the best travel insurance policies.